Job Description

Job Title: Site Coordinator Position Profile
The Site Coordinator is accountable for the daily operations of a solo-person site. This role is responsible for delivering contracted office services, including but not limited to: copy services, courier services, managed print services, hospitality, imaging, and mail services.
Key Responsibilities

• Manage daily operations of a mailroom, copy center, or scanning facility.
• Operate office equipment such as PCs, copiers, multifunction devices, imaging, and mail equipment.
• May handle courier services, reception, switchboard operations, shipping & receiving, and mail processing.
• Serve as the primary point of contact for the customer on a daily basis.
• Implement and manage Ricoh Service Excellence Programs.
• Operate equipment/software efficiently to meet service level agreements.
• Control costs by effectively utilizing company materials and supplies.
• Perform routine tasks such as work order creation, contractor monitoring, inspections, and reporting facility issues.
• Interact with vendors, facility management, and building occupants as needed.
• Manage office supply inventory and conference room coordination, including A/V equipment.
• Maintain professional communication and positive working relationships with internal teams.
• Collect and report data to leadership and customers, including monthly reporting.
• Ensure financial responsibilities are met.
• Perform other duties as assigned.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of experience in a related B2B or technical field.
• At least 1 year of customer-facing experience.
• Demonstrated understanding of technology.

Knowledge, Skills, and Abilities

• Tactical thinking and problem-solving skills.
• Ability to present to small groups.
• Basic customer service and technical aptitude.
• Strong written and verbal communication skills.

Working Conditions & Physical Demands

• Office environment with standard lighting, ventilation, and noise levels.
• Requires interpretation and application of complex information.
• Some physical effort required: walking, standing, bending, lifting up to 50 lbs.
• Moderate dexterity for tasks involving calculators, keyboards, hand tools, and coordination.

Job Tags

For contractors, Work at office,

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