Job Description

Job Category: Sales

Requisition Number: INBOU001884

West Bend, WI 53095, USA

Job Details

Description

Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the U.S. Concealed Carry Association. The USCCA safeguards life, freedom, and finances for responsible protectors. Learn more about the USCCA at

Position Summary:

Do you have a unique selling style? Are you driven by the opportunity to drive change, set vision and have your earnings be tied to your performance? Are you a closer?

Imagine stepping into a role where your impact goes beyond just sales. At Delta Defense LLC, we're not just selling products or services; we're on a mission to educate and equip our members with everything they need to protect what matters most.

Do you encourage and inspire your work colleagues to crush goals? If so, our Inbound Sales Advisor role may be the perfect fit for you!

Inbound Sales Advisor - Essential Duties & Responsibilities:

• Receive inbound calls and respond to inbound chats from prospects.
• Make outbound follow-up calls to qualified leads.
• Sell USCCA memberships and related products through both phone and chat channels.
• Understand and fulfill the needs of prospects by offering solutions aligned with their self-defense and personal protection goals.
• Create authentic connections while providing clear, compelling information about USCCA membership benefits.
• Maintain expert knowledge of the USCCA product suite and share relevant resources as appropriate.
• Process product orders and memberships accurately and efficiently.
• Track and document all customer interactions, leads, and outcomes.
• Consistently meet or exceed sales and service KPIs set by the Inbound Sales team.
• Assist with Member Engagement (ME) lines when needed.
• Represent and promote organizational health, culture, and Delta Defense core values in every customer interaction.

Inbound Sales Advisor - Skills/Abilities/Requirements:

• Established success in sales and customer service, with a strong ability to foster relationships, exceed targets, and deliver outstanding customer experiences.
• Demonstrated results in both phone and chat-based sales or service roles.
• Required to pass and maintain Producer Property and Casualty License. Paid training is provided for all hires.
• Confident, dependable, and motivated by measurable success.
• Solid understanding of Integrity Selling and Asking Formula principles.
• Proven competence in utilizing various computer applications. Able to seamlessly navigate multiple systems simultaneously.
• Excellent interpersonal skills; strong written and verbal communication abilities. Able to quickly establish rapport with people.
• High level of professionalism, attention to detail, and confidentiality.
• Demonstrates the Core Values of Delta Defense, LLC.

This is a full-time 40 hour/week position, hiring for the following shifts:

• Tuesday through Saturday 1:30pm - 10:00pm (5X8)
• Sunday through Thursday 1:30pm - 10:00pm (5X8)
• Times listed are the Central Time Zone

Starting hourly wage is $20.00 per hour. This role is eligible for commission.

This position allows for the ability to work hybrid, in-office, or remote based on location.

Unable to accept applications from the following states: CA, FL, HI, IL, KY, NJ, NY, WA.

New hires must complete full-time, paid training which includes onboarding, products and systems, sales and service, and preparation for the Producer Property and Casualty Licensing. Required training runs Monday through Friday 8:00am-4:30pm Central for the first 8 weeks upon hire. Training is virtual for remote employees.

Why YOU should Work at Delta Defense!

• We are a fun, fast-paced, and rewarding place to work and grow!
• 23 Days of Personal Time Off, 8 Company Holidays, plus paid day of Volunteer Service annually
• Robust Insurance Coverage Options: Medical, Dental, Vision, HSA, FSA, Life, STD, & LTD
• Nationally recognized in 2023 and 2024 as a Newsweek Top 100 America’s Most Loved Workplace
• Top Workplaces USA award in 2022!
• Named on Inc. 5000 “Fastest Growing Private Companies” list 14 years in a row!
• Milwaukee Journal Sentinel “Top Workplace” award 7 years in a row!
• Milwaukee Business Journal “Best Place to Work” award 6 years in a row!

Benefits information can be reviewed at: Delta Defense Careers

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October 9, 2025

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