1. Plan, develop, organize, implement, evaluate and direct the Resident Services Department, as well as related programs and activities, in compliance with rules and regulations governing assisted living communities, employers and in accordance with Community policy. These responsibilities include the following: a. Licensed staff b. Staffing c. Print outs of physicians orders d. Physician visits e. Recertifications (Personal Care Home Reports) f. Medication reviews g. Time schedules h. In-services i. Infection control j. Utilization review k. Public relations l. Consultant services m. Other tasks as required
2. Determine the staffing needs of the Resident Services Department; recommend number of employees needed and assist with the recruitment and hiring of staff.
3. Facilitate the coordination of services and other departments to maintain quality care for residents and offer equal opportunities for employees.
4. Update job descriptions in the Resident Services Department to comply with the mandates of the Americans with Disabilities Act.
5. Conduct employee performance evaluations, counsel and monitor tardiness, absenteeism and disciplinary situations to assure quality care for residents and equal opportunities for all employees of the Resident Services Department.
6. Solicit, review, monitor, intervene and report complaints and grievances made by residents, families, visiting individuals, agencies, etc.
7. Organize, manage, review, monitor, authorize and administer care functions for residents within the Community
8. Prepare reports and recommendations for the Executive Director regarding the operation of the Resident Services Department.
9. Recognize and respond to changes in residents conditions and document observations, interventions and outcomes.
10. Perform emergency procedures such as Cardiopulmonary Resuscitation (CPR).
11. Recognize, intervene and report accidents and incidents timely.
12. Arrange for and oversee the move-in, transferring and move-outs of residents. Develop, maintain and periodically update written policies and procedures that govern the day-to-day functions of the department.
13. Participate in surveys made by authorized government agencies.
14. Participate in various committees of the Community, such as care plans, infection control, pharmacy, budget, quality assessment and assurance, etc., and those assigned by the Executive Director.
15. Oversee and approve the scheduling of personnel as well as the daily assignments of individuals working in the Resident Services Department.
16. Make routine rounds and authorize or conduct tours with others such as the Executive Director, physicians, Community staff, government representatives, visitors and others.
17. Monitor and review skin care and breakdown; report and intervene as appropriate to reduce or eliminate problems.
18. Monitor the workplace for possible health and safety hazards and assist in the development and conduction of routine health, safety and back care training programs to prevent worker injuries.
19. Review and revise care plans on a regular basis within the guidelines of state and federal regulations and Community.
20. Assist administration in conducting disability management programs to reduce worker injuries and track departmental accountability; follow-up with routine personal contact of injured workers and offer reasonable accommodations for early return to work programs. 21. Assist with the planning, development and conducting of in-service education for staff on related nursing service function.
22. Serve on ADA committee to establish and maintain disability management guidelines, provide reasonable accommodations of applicants and employees with disabilities and assure compliance with the Americans with Disabilities Act.
23. Prepare or assist in the preparation and implementation of the Resident Services Department budget and submit recommendations.
24. Maintain privacy and confidentiality of records, conditions, and other information relating to residents, employees and Community.
25. Develop and authorize the development of established universal precautions and isolation procedures, and review and monitor compliance by staff.
26. Notify supervisor of pending absence or tardiness within the time frame described in the personnel handbook.
27. Establish and encourage an atmosphere of optimism, warmth and interest in residents personal and health care needs.
28. Meet with personnel as scheduled to assist in identifying and correcting problems and/or the improvement of services.
29. Attend and participate in orientation programs, on-going training and educational classes.
30. Delegate authority as necessary.
31. Follow established smoking regulations and report violations.
32. Perform other related duties as assigned by the Executive Director
Job Type: Full-time
Physical setting:
Memory Care/Assisted Living
Schedule:
Day shift
Holidays
Monday to Friday
On call
Weekend availability
Experience:
Nursing: 1 year (Preferred in a Memory Care or Assisted Living Facility)
Case management: 1 year (Preferred)
License/Certification:
LPN Required
Job Type: Full-time
Ability to Relocate
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person
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