Job Description

• Responsible for key account management, identifying and pursuing MRO & OEM sales opportunities, customer development, and profitable business expansion in the assigned region.
• Influence specifications, deepen relationships with end-users and OEMs, as well as work with customer engineering groups to shape preference for our clients products while supporting the local representative efforts.
• Maintain and expand customer base via current sales channels; building and maintaining rapport with key customers; identifying new customer opportunities.
• Develop strategies for approval of our client in the OEM AML and vendor lists.
• Identify each market segment and obtain necessary approvals required for that market segment entry and initiate the process to obtain the same under guidance and direction of the our clients RSM.
• Assist local representatives in gaining new customers, capturing new accounts. Evaluate and propose levels of inventory to distribution to adequately support the business expansion in the region.
• Be aware of customers’ inquiries and orders - assist in handling negotiations, adjustments, and complaints.
• Follow up on quotes and report status regularly in CRM.
• Solicit and recommend product lines by identifying new product opportunities, surveying customer requirements and trends.
• Coordinate & collaborate with all appropriate departments and personnel to ensure customer satisfaction.
• Maintain and develop professional/technical knowledge through relevant professional associations while serving as a technical resource for others in the organization.
• Communicate regularly with RSM and management on sales goals, market trends, challenges, and opportunities. Review all accounts, attend training, and work with factory representatives regularly.
• Address and resolve all customer requests with a positive approach.
• Act as a technical resource for customers.
• Implement and follow up on sales directives from RSM and management.
• Review and evaluate inquiries received and forward them to our client inside sales department along with all the detailed analysis and observations, for quotation.
• Give feedback on the discussions and pricing to the company and negotiate as per guidelines given by our client with the customer for finalizing the order.
• Provide guidelines to the engineering team whenever required to support the decision and selection of the best product offering.
• Support our client when requested in any related commercial or technical activities to be performed in the assigned region.

• Maintain job-related confidentiality.
• Resolve conflicts respectfully and in a timely manner.

• Proven work experience in industrial valve outside sales - minimum 3 years
• Preference given to candidates with 4-year technical or business degree
• Excellent knowledge of MS Office and computer applications
• Self-motivated, professional, team player, proactive, sales oriented, independent thinker.
• Familiarity with CRM practices along with ability to build productive business professional relationships.
• Highly motivated with a proven track record in sales
• Excellent selling, communication, and negotiation skills. Comfortable with cold calls.
• Prioritizing, time management and organizational skills
• Ability to travel independently, as required, and manage travel schedule.
• Ability to create and deliver sales & technical presentations tailored to the audience.
• Ability to communicate effectively verbally and in writing.
• Understand and adhere to organizational and departmental policy and procedures.
• Relationship management skills and openness to feedback.

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