Customer Experience Restaurant Director Job at Chick-fil-A, Chester, MD

bTRhYXJ5MEwrbGhlVXRFandWZjNiQmY2N1E9PQ==
  • Chick-fil-A
  • Chester, MD

Job Description

Job Title: Operations Director

Company: Chick-fil-A Kent Island

Location: Kent Island, Maryland

Chick-fil-A Kent Island is seeking an experienced and motivated Operations Director to join our team. As an Operations Director, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of quality, cleanliness, and efficiency.

Responsibilities:

  • Develop and implement operational policies and procedures that ensure the highest level of customer service and food quality
  • Drive-thru execution
  • Monitor and manage food and labor costs to ensure profitability and efficiency
  • Collaborate with the marketing team to develop and implement promotional campaigns that drive sales and increase brand awareness
  • Ensure compliance with all health and safety regulations and maintain a clean and sanitary environment for customers and staff
  • Work with the Operator to develop and execute long-term strategic plans for the restaurant, including identifying opportunities for growth and expansion

Requirements:

  • 5+ years of experience in restaurant operations, with a proven track record of success in a leadership role
  • Strong leadership and management skills, with the ability to motivate and inspire a team to achieve exceptional results
  • Excellent communication and interpersonal skills, with the ability to build relationships with customers, staff, and stakeholders
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions
  • Strong knowledge of restaurant operations, including food preparation, inventory management, and customer service
  • Bachelor's degree in Business Administration, Hospitality, or a related field preferred

If you are passionate about providing exceptional customer service and have a proven track record of success in restaurant operations, we want to hear from you. Apply today to join the Chick-fil-A Kent Island team as our Operations Director.

Chick-fil-A is one of the largest American fast food restaurant chains and the largest specializing in chicken sandwiches. The company is headquartered in College Park, Georgia. Chick-fil-A operates 2,836 restaurants, primarily in the United States.

Job Tags

Full time,

Similar Jobs

Satisfyd

Customer Success Manager Job at Satisfyd

 ...Are you passionate about helping customers succeednot just supporting them, but empowering...  ..., and helping our clients elevate service with smarter, AI-powered tools. This...  ...change and adapt. Why Join Us? Remote-First Flexibility: Work from wherever you... 

Diocese of Palm Beach

Full Time Elementary School Teacher - St Ann Catholic School Job at Diocese of Palm Beach

 ...departments staff, representatives of other agencies and the general public. Must have clear and concise communications with students...  ...judgment calls. Excellent written, verbal and public speaking skills. Excellent analytical skills and problem-solving capacity... 

Mills Auto Group

AUTOMOTIVE PRODUCT GENIUS Job at Mills Auto Group

Mills Automotive Group will be holding it's first Automotive Product Genius Job Fair on August 3rd at the all new state of the art Classic Chrysler Jeep Dodge Ram of Pineville. If you are an outgoing person who loves to interact and assist people with their needs, this ...

Rule 5 Hire

Thermal Systems Engineer Job at Rule 5 Hire

 ...Our client in Oakland County, MI isseeking a highly skilled and experienced Thermal Systems Engineer to join their dynamic energy storage product development team. As a Thermal Systems Engineer, you will play a critical role in designing and developing cutting-edge energy... 

HeadlightsDepot

Customer Service Representative (8am-5pm) Job at HeadlightsDepot

 ...problems. You want a job that lets you go home content that youve done your best....  ...commerce for headlights. We are a small team, working closely together in a modern, well-lit office...  ...CALLING. WHAT YOU GET* FREE Aetna PPO Health Insurance* Low cost Dental,...