Job Description

IBH Care Coordinator (Integrated Behavioral Health)
Location: Oakland, CA
Schedule: Monday – Friday, 8:00 a.m. – 5:00 p.m.
Salary Range: $66,000 – $80,000, depending on experience

Position Summary

The IBH Care Coordinator plays an essential role on the Integrated Behavioral Health (IBH) team, supporting care coordination efforts across primary care, behavioral health, housing, and social service systems. This position is ideal for an Associate Marriage and Family Therapist seeking hands-on experience in an integrated care environment focused on improving health access and outcomes for low-income communities in Alameda County. Supervision toward clinical licensure is available for qualified candidates.

Key Responsibilities

Care Coordination & Program Support

• Deliver in-person and telehealth-based care coordination for individuals with behavioral health and social support needs
• Conduct comprehensive client assessments and contribute to individualized care planning
• Facilitate warm handoffs and referrals to behavioral health, medical, housing, and community-based resources
• Monitor engagement and support follow-up care to maintain service continuity
• Collaborate with internal care teams and external partners to address client needs holistically
• Participate in multidisciplinary team meetings, case reviews, and service planning sessions
• Document services and progress accurately in the electronic health record (EHR)
• Assist with data collection and service tracking to meet reporting requirements

Compliance & Training

• Ensure compliance with Medi-Cal, HIPAA, and internal documentation protocols
• Attend required trainings, community forums, and IBH-related meetings
• Support program evaluation activities by monitoring outcomes and service delivery

Contribute to outreach, resource navigation, and sustainability efforts

Requirements

• Registered Associate Clinical Social Worker (ASW/ACSW) in the State of California
• Bachelor’s or Master’s degree in Social Work, Psychology, Public Health, or a related field
• Minimum 1 year of relevant experience in behavioral health, case management, or social services
• Familiarity with Alameda County systems of care, including Medi-Cal and community-based resources
• Understanding of trauma-informed and culturally responsive service delivery
• Strong communication, time management, and interpersonal skills
• Ability to work collaboratively with both clinical and non-clinical team members

Preferred:

• Experience in integrated or primary care settings
• Proficiency in an electronic health record system (SmartCare or similar)
• Bilingual skills (Spanish or other languages) highly valued
• Reliable transportation and valid CA driver’s license

Work Environment

• Hybrid community-based and clinic-based setting
• Occasional travel within Alameda County
• Use of standard office and telehealth equipment
• May require occasional evening or weekend flexibility

Supervision & Support

• Clinical supervision available to support licensure hours
• Ongoing training and mentorship provided through internal and external partners
• Opportunity to grow within a supportive, multidisciplinary team environment

Equal Opportunity Statement

This position complies with all federal, state, and local regulations including HIPAA, CMIA, and Medi-Cal standards. The organization is an equal opportunity employer committed to a diverse and inclusive workforce.

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